[mayres]

Yes - I have purchased a phal from two different growers that I have considered excellent growers/sellers - the plants looked really healthy, but both planted in sphag - when I got home and removed them from their pots I was horrified at the condition of the root systems - I wrote a letter of complaint to one of the growers and received no reply (disappointing) - the plant ended up loosing 2/3 of its foliage before I halted the decline and currently is but a shadow a year later from what I purchased. The second grower told me he would give me full credit for another plant. I think it is really important to know that any issues that surface down the road are from culture that YOU have provided versus damage caused by someone else.