Hi Nancy,
It sounds like your Phal. has been overwatered and all the roots have rotted, hence the wrinkled leaves. They aren't getting any water.
I would remove the plant and re-pot in spagham moss, making sure to get the new root growth into the moss.
Here is a link that will you show you how. The only difference is the plant in the demonstration is being re-potted because it has tipped over and doesn't look very nice.
Easy Orchids - Re Potting A Phalaenopsis
Your's just needs some fresh media. You'll have to be sure the top of the moss is kept damp until the roots grow. Right now they are trying to get water from the air (humidity).
Good Luck, you can save this plant.
Al