[brookn]

Hi,
Have you been misting this plant? It looks like mold or bacteria, but I am leaning toward mold. I am not ruling out virus either. I think that you need to check the roots of this plant asap. I am betting they look shabby. If they look bad you are going to need a repot, and that comes with a whole new list of things to do. If this rubs off, take a strong solution of Dawn dish soap, and lukewarm water, and wash this plant down with it, then use a soft dry cloth to dry it. Take care not leave any standing water in the crown. Any parts that are browning or yellowing need to be cut out of the leaves going into the green part of the leaf to get it all, then dust the cut part with cinnamon. I have a recipe with cinnamon extract (my own mix, and I am experimenting with it) that I have been using on a Catt that I recently received that has a mold/bacterial problem (not the fault of the person I received it from). If you are interested, let me know and I will post it. I used it to wipe my whole plant down, and it did wonders, it also did wonders for my friends plant.

I agree with Mike about the grower, if you received it in this condition, I would contact them for sure.