Hi Mike,
I had a similar experience with one den nobile I bought from orchid show..it was't potted in sphag but it was in this loose pot, the 2 new growth were broken and it was in bloom and the roots were in bad shape. It was in blooms so I didn't mess with it, but of course the blooms didn't last long and when I took out the plant there were no good roots in the pot. That was in Jan. , and the plant is still in recovery now. You would think you spend that much money buying from what you thought was a reputable grower, and this is what you get...
I just I won't be doing business with them again.
Sorry you had to experience that..it sure is frustrating. Better luck next time.
